How can we
help you?

Find answers, learn new skills, and get the most out of your talking store.

Frequently Asked Questions

How do I get started with PingStore?

Simply sign up for a free account, choose a theme, add your products, and share your store link. You can be selling in under 5 minutes!

What is PingBot and how does it work?

PingBot is our AI assistant that automatically messages customers on WhatsApp after they place an order. It handles confirmations, tracking updates, and customer support.

Can I customize my store design?

Yes! Choose from multiple professional themes, add your logo, customize colors, and make your store uniquely yours.

How do payments work?

We integrate with secure payment gateways to accept UPI, cards, and wallets. Customers pay directly on your store, and funds are transferred to your account.

Is there a limit on products I can add?

Free plan allows up to 10 products. Paid plans offer unlimited products, advanced features, and priority support.

Can I use my own domain?

Yes! Paid plans include custom domain support so you can use yourstore.com instead of ping.store/yourname.

Still need help?

Our support team is here to help you succeed with your talking store.